International Journey
Use the original overseas tracking number to check dispatch, export, flights, customs and arrival in the UK.
The carrier is detected automatically through the embedded 17TRACK service.
Customer parcel centre
Track Your Order
Enter your name once, then choose international tracking or Royal Mail / UK last-mile tracking. Your tracking activity is privately recorded in the NextGenImports admin panel so we can recognise the order and help with delivery questions.
English interface
Private admin record
No duplicate orders
Recent numbers stay on this device
Your name is used only to identify your tracking order in our private admin area.
Ready to track international or Royal Mail delivery.
Royal Mail
Next-Day Delivery Check / UK Last-Mile International Tracking.
Use this once the parcel has landed in the UK or a Royal Mail tracking number has been supplied.
Some international parcels keep the original number; others receive a separate Royal Mail last-mile number.
International carrier information
International Tracking Details
Royal Mail / UK last-mile information
Royal Mail Tracking Details
Your Recent Tracking Numbers
Saved only on this browser and device. Other customers cannot see them.
Private device history
Recent tracking numbers and your entered name are kept only in this browser for convenience. Someone using the same browser profile could see them, so use Clear Device History on a shared device.
Private business record
Your name, tracking number and lookup times are stored in NextGenImports secure data so the admin panel can show one order and update it instead of creating duplicates.
How international and Royal Mail tracking work
International journey
Use the overseas number while the parcel is leaving the sender country, travelling and clearing customs.
UK arrival
17TRACK may continue updating the original number after the parcel enters the UK.
Royal Mail last mile
Use a Royal Mail number when the UK handover creates or supplies one.
Next-day check
The Royal Mail area checks the number you were given; the actual delivery speed depends on the service used.
Out for delivery
The parcel is with the local delivery route and should arrive soon.
Delivered
The carrier has recorded the parcel as delivered.